FREQUENTLY ASKED QUESTIONS

Let us help you plan the best day for the most special people in your life. This is meant to be easy, so let’s walk through it together.

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1) Select a theme

View our themes.

• Cute + Cozy: features neutral beige and ivory tones

• Elegant + Classy: features blue, grey, and white tones

• Sweet + Simple: features pink, beige, and white tones.

We also offer custom themes to personalize your picnic party - feel free to contact us (:

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2) Select a location

View our locations.

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3) Select a package

View our packages.

We currently offer 4 picnic packages: Classic, Grand, Lux, and Proposal.

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4) Select any add-ons

View our add-ons.

Our team has curated add-on items to enhance your picnic experience including fun activities, light snacks, and decor to personalize a unique experience for you and your loved ones.

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5) Last Step - Book with us!

After you’ve selected all your choices, head on over to our Book Now page to finalize a date and time.

Have any additional questions? Reach our via our Contact Page. Send us a message and we’ll get back to you within 1-2 business days to plan the perfect day.

Please submit an inquiry via our Contact Page for large party reservations.

Yes! We know a good picnic has plenty of refreshments so we encourage our guests to bring food and drinks. If you prefer to just show up, we can arrange all the refreshments! See our current food & beverage offerings under Add-Ons. We also offer catering services for larger groups.

We’re located in San Francisco and have scoped out the best spots for luxury picnics around the city. You can choose from our current locations around the SF Bay Area. We can also host in-home/backyard and at private venues. If you had a different location in mind, please contact us.

Yes, setup & cleanup is included. We politely ask that you do not clean up (: Enjoy your picnic experience and our team will handle the clean up.

Yes, we just ask that you provide us with a 15 minutes notice.

Your picnic starts at the scheduled time you selected during the booking. Thank you in advance for respecting our time as we respect yours, so please plan accordingly.

We understand life gets in the way, so if you are running late, contact us ASAP. We offer a 5 minute grace period but later arrivals are subject to late fees.

Our Picnic + Co does not offer Refunds of any services offered.

We understand personal circumstances may change so we allow users to reschedule a booking. Users who wish to reschedule a booking must give a 7 day notice to Our Picnic + Co team prior to the scheduled booking. The new rescheduled date must be within 90 days of the original booking.

Weather Conditions: Rescheduling is allowed for unpredictable and inclement weather conditions. If the forecast predicts bad weather conditions (extreme colds/winds) on the day of your event, we will allow you to reschedule the booking to any future available date within 90 days of your original booking. Please reach out to us at least 24 hours prior to the scheduled booking to let us know you wish to reschedule.

If you prefer to take a chance and proceed with your scheduled picnic — message us at least 24 hours in advance, there will be no option to reschedule and no refund will be issued in the event of inclement weather.

We reserve the right to reschedule your picnic if the predicted weather can cause any water damage to our supplies and equipment.

We do not offer alcoholic beverages.

It is the responsibility of the Client and Guests to check alcohol laws of any venue or public space being used for one of our picnics.

Most public parks and beaches prohibit alcohol consumption. Our Picnic + Co takes no responsibility for any alcohol consumption or penalties occurred.